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General Questions

1. What is your Return Policy?
2. How do I drop-ship an order?
3. WARNING ABOUT POSTAL MAIL SHIPPING
4. What if an item is out of stock?
5. How do I place an order online?
6. What is a Refurbished or Reconditioned Product?
7. How long will it take to hotstamp my order?
8. How do I search for information on a specific product?
9. Can I change an order once it’s placed?
10. How can I save multiple ship to locations for future use?
11. How can I search orders online?
12. What should I do if I receive error messages while ordering?
13. What if my package was shipped back to the warehouse

Shipping Questions

1. Who do we ship through? What are my options?
2. How many days does it take to arrive to me shipping via Standard Ground?
3. When will my order ship?
4. GUARANTEED DELIVERY BY CHRISTMAS 2016
5. How do you figure out when your package will arrive?
6. Can I get Saturday delivery?
7. Can I change my shipping method after the order is made?
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